Questions about the guide?
Call us about CenterGuide content, a plan comparison question, or a correction to information on this website.
0330 059 9481
This number reaches CenterGuide. It does not connect you to a mobile network's customer-service department.
CENTRAL BRIGHT MANAGEMENT LIMITED
Unit A, 3/F, Cheong Sun Tower, 116–118 Wing Lok Street, Sheung Wan, Hong Kong Island, Hong Kong
Contact your provider
For billing, SIM activation, outages, account access, number porting problems or service complaints, contact the network/provider responsible for your account.
Make a content question easier to answer.
If you are reporting an issue with CenterGuide, tell us the page, the wording that looks wrong and—where possible—the provider source you checked.
Page address
The CenterGuide page where you saw the information.
Provider source
The provider page showing the current price or term.
Date observed
Mobile offers can change quickly, so the date is useful.
Before you call.
Can CenterGuide access my mobile account?
No. CenterGuide is not your network and should not ask for your network password, PIN or security answers.
Can CenterGuide cancel my mobile contract?
No. Contract cancellation must be handled through the relevant provider's process.
Can I report outdated information?
Yes. Call 0330 059 9481 and identify the CenterGuide page and the provider page showing the change.