Complaints about CenterGuide

If your complaint concerns CenterGuide content, how we represented an offer, or your interaction with CenterGuide, call 0330 059 9481 and provide the page or issue concerned.

What we can investigate

• outdated or inaccurate website information;
• unclear CenterGuide disclosures;
• concerns about how CenterGuide described its role;
• privacy concerns involving CenterGuide.

What belongs with a mobile provider

Billing disputes, coverage/service faults, SIM activation, number-port problems, account access, contract cancellation and network-specific complaints must be raised with the provider responsible for your account.

Operator

CENTRAL BRIGHT MANAGEMENT LIMITED
Unit A, 3/F, Cheong Sun Tower, 116–118 Wing Lok Street, Sheung Wan, Hong Kong Island, Hong Kong